A Quality Assurance (QA) Technician is an essential role within computer game software development, responsible for ensuring that games are thoroughly and strategically tested for software defects (known as bugs), playability and usability issues in order to improve products before they are released. QA Technicians test games by playing through software systematically, creating and following test plans, identifying and reproducing bugs and other issues, investigating and reporting on these, documenting results clearly and verifying fixes before games go live. They also work within a larger multi-disciplined working environment as they liaise with other internal or external games development staff, such as Artists, Programmers and Designers, in order to resolve bugs and so must be able to communicate findings and reports effectively to both technical and non-technical colleagues.

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